Repeat Prescriptions

The practice will only accept orders for prescriptions from you or your carer in the following ways:

The NHS App allows you to link your profile to a parent, family member of carer who can order items on your behalf. See attached website link for more information: 

  • Handing in the white tear off part of the prescription normally received when you receive your medication from the pharmacy. Only individual items that are ticked will be requested.
  • Request slip located in the practice reception
  • Phone line – dedicated prescription line open Monday – Friday 11:00 – 12:00 please call the surgery on 01772 972227 and select option 2. (Please note phone orders will only be accepted on this line during these times).

Please allow 48 hours before collecting your prescription from the practice or pharmacy.


Self Care – Over the Counter Medicines

Please note the following items are no longer routinely prescribed, and unless there are exceptional circumstances, patients are expected to buy these products themselves.

  • Pain killers for minor aches and pains
  • Tonics, vitamins and health supplements
  • Ear wax removers (a few drops of olive oil is recommended)
  • Lozengers, throat sprays, nasal sprays, mouthwashes, gargles and toothpastes
  • Indigestion remedies for occasional use
  • Creams for bruising, tattoos, and scars
  • Moisturisers, bath additives and shampoos for dry skin.


Many of these products are cheap to buy and are readily available along with advice from pharmacies, as well as shops and supermarkets (which are often open late and at weekends).

Sometimes there is a better alternative to the medications, e.g. olive oil to remove ear wax.

There are no real clinical benefits.

The local NHS spends over £700,000 each year on these medicines. This money could be better spent on treating more serious conditions and reducing health inequalities.