Urgent update regarding prescriptions and fit notes

Urgent update regarding prescriptions and fit notes

Please be advised that from Monday, 29th September, there will be changes to how prescriptions and FIT notes are requested at the practice.

Prescription Ordering:
Prescriptions can now only be requested on the following days and times:
Monday, Tuesday, Wednesday, and Friday between 10:30am and 12:30pm.

The most efficient way to order your medication is via the NHS App: https://www.nhs.uk/nhs-app/
Alternatively, you can use our online triage system: https://accurx.nhs.uk/patient-initiated/P81046

FIT Note Requests:
Please note that FIT notes will no longer be processed by telephone. All FIT note requests must be submitted through our ‘Contact Us Online’ service (online triage) using the following link:
https://accurx.nhs.uk/patient-initiated/P81046

We appreciate your understanding and cooperation as we implement these changes to improve our service in line with the new NHS Digital Charter. 

Page last reviewed: 28 August 2025